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Citation

Bečvář, P. and Pěchouček, M. and Šmídl, L. : Decision support framework ExtraPlanT with remote access and telephony interface . 2004 2nd IEEE international conference on industrial informatics, p. 95-100, IEEE , New York, 2004.

Abstract

ExtraPlanT system is a multi-agent production planning system designed for small factories, which needs to react quickly on market changes. To deal with this requirement, ExtraPlanT system has been equipped with an extra-enterprise access feature that allows managers to access and use the system whenever and wherever they need. One possibility of the extra-enterprise access is the telephony interface using computer based speech recognition and synthesis. The interface has been built on a VoiceXML technology. VoiceXML documents are generated by JAVA servlets running on Tomcat server. To overcome the main disadvantages of telephony interfaces: sequential, transient and slow presentation of information, two techniques has been developed for the ExtraPlanT telephony interface: Two-level communication model based on Analytical Module and a Dynamical Selection of Prompts Wording.

Detail of publication

Title: Decision support framework ExtraPlanT with remote access and telephony interface
Author: Bečvář, P. ; Pěchouček, M. ; Šmídl, L.
Language: English
Date of publication: 24 Jun 2004
Year: 2004
Type of publication: Papers in proceedings of reviewed conferences
Title of journal or book: 2004 2nd IEEE international conference on industrial informatics
Page: 95 - 100
ISBN: 0-7803-8513-6
Publisher: IEEE
Address: New York
Date: 24 Jun 2004 - 26 Jun 2004
/ 2008-05-19 13:50:12 /

Keywords

production planning, extra-enterprise access, telephony interface, speech processing, VoiceXML

BibTeX

@INPROCEEDINGS{BecvarP_2004_Decisionsupport,
 author = {Be\v{c}v\'{a}\v{r}, P. and P\v{e}chou\v{c}ek, M. and \v{S}m\'{i}dl, L.},
 title = {Decision support framework ExtraPlanT with remote access and telephony interface},
 year = {2004},
 publisher = {IEEE },
 journal = {2004 2nd IEEE international conference on industrial informatics},
 address = {New York},
 pages = {95-100},
 ISBN = {0-7803-8513-6},
 url = {http://www.kky.zcu.cz/en/publications/BecvarP_2004_Decisionsupport},
}