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Detail of publication

Citation

Bečvář, P. and Pěchouček, M. and Šmídl, L. : Telephony interface of the ExtraPlanT multi-agent production planning system . Berliner XML Tage 2004, p. 239-249, Humboldt-Universität zu Berlin, Berlin, 2004.

Abstract

ExtraPlanT system is a multi-agent production planning system designed for small factories, which needs to react quickly on market changes. To deal with this requirement, ExtraPlanT system has been equipped with an extra-enterprise access feature that allows managers to access and use the system whenever and wherever they need. One possibility of the extra-enterprise access is the telephony interface using computer based speech recognition and synthesis. The interface has been built on a VoiceXML technology. VoiceXML documents are generated by JAVA servlets running on Tomcat server. To overcome the main disadvantages of telephony interfaces: sequential, transient and slow presentation of information, two techniques has been developed for the ExtraPlanT telephony interface: Two-level communication model based on Analytical Module and a Dynamical Selection of Prompts Wording.

Detail of publication

Title: Telephony interface of the ExtraPlanT multi-agent production planning system
Author: Bečvář, P. ; Pěchouček, M. ; Šmídl, L.
Language: English
Date of publication: 11 Oct 2004
Year: 2004
Type of publication: Papers in proceedings of reviewed conferences
Title of journal or book: Berliner XML Tage 2004
Page: 239 - 249
ISBN: 3-88579-122-6
Publisher: Humboldt-Universität zu Berlin
Address: Berlin
Date: 11 Oct 2004 - 13 Oct 2004
/ 2008-05-19 13:48:42 /

Keywords

production planning, extra-enterprise access, telephony interface, speech processing, VoiceXML

BibTeX

@INPROCEEDINGS{BecvarP_2004_Telephonyinterface,
 author = {Be\v{c}v\'{a}\v{r}, P. and P\v{e}chou\v{c}ek, M. and \v{S}m\'{i}dl, L.},
 title = {Telephony interface of the ExtraPlanT multi-agent production planning system},
 year = {2004},
 publisher = {Humboldt-Universit?t zu Berlin},
 journal = {Berliner XML Tage 2004},
 address = {Berlin},
 pages = {239-249},
 ISBN = {3-88579-122-6},
 url = {http://www.kky.zcu.cz/en/publications/BecvarP_2004_Telephonyinterface},
}