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Detail of publication

Citation

Bečvář, P. and Šmídl, L. and Psutka, J. and Pěchouček, M. : An Intelligent Telephony Interface of Multiagent Decision Support Systems . IEEE Transactions on Systems, Man, and Cybernetics, 37, vol. 4, p. 553-560, 2007.

Abstract

ExtraPlanT is a multiagent production planning system designed for small and medium-sized enterprises with project oriented production. In order to make the results of the system available even to users who are located away from the enterprise, it has been equipped with the possibility of remote access—a Web and telephony interface. The multiagent design of the ExtraPlanT makes the integration of these interfaces robust and simple. The telephony interface uses VoiceXML technology so that it can be built without extensive knowledge of speech processing. The interface also uses innovative techniques to overcome the common disadvantages of speech as a medium for machine output.

Detail of publication

Title: An Intelligent Telephony Interface of Multiagent Decision Support Systems
Author: Bečvář, P. ; Šmídl, L. ; Psutka, J. ; Pěchouček, M.
Language: English
Date of publication: 1 Jan 2007
Year: 2007
Type of publication: Papers in journals
Title of journal or book: IEEE Transactions on Systems, Man, and Cybernetics
Series: 37
Číslo vydání: 4
Page: 553 - 560
ISBN: 1094-6977
/ 2008-05-19 13:27:17 /

Keywords

Decision support systems, multiagent systems, telephony interface, VoiceXML

BibTeX

@ARTICLE{BecvarP_2007_AnIntelligent,
 author = {Be\v{c}v\'{a}\v{r}, P. and \v{S}m\'{i}dl, L. and Psutka, J. and P\v{e}chou\v{c}ek, M.},
 title = {An Intelligent Telephony Interface of Multiagent Decision Support Systems},
 year = {2007},
 journal = {IEEE Transactions on Systems, Man, and Cybernetics},
 volume = {4},
 pages = {553-560},
 series = {37},
 ISBN = {1094-6977},
 url = {http://www.kky.zcu.cz/en/publications/BecvarP_2007_AnIntelligent},
}